Welcome to EzTimeRental, your ultimate personal assistant. With our integrated Notification Assistant app, you can now effortlessly handle all notifications throughout the entire booking process without any user interaction required. We understand that many vendors still follow the traditional approach of fulfilling orders and sometimes forget the essential follow-up emails. However, our automated customer notification system is here to change the game. It ensures that all crucial information, including bookings, deposits, delivery reminders, refunds, rescheduled and past booking reminders, and more, are efficiently sent via email. This not only helps you manage your bookings effectively but also encourages future recurring bookings from satisfied customers.
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System automated & non-automated notifications

 

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Bookings in Pending State

This is used when you create a booking on your dashboard without collecting a deposit. The “Pending” state is used as a quote and does not actually reserve stock. Non-Automated, you can always send the customer the “Pending” booking or make it an active booking and send it at a later date via the email feature when ready

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Booking receipt

After completing the booking on EzTimeRental, an email notification including the booking receipt will be promptly sent out.

Booking confirmation

This email notification is exclusively sent to customers who have successfully paid the booking deposit through the EzTimeRental system.

Booking rescheduled

Booking rescheduled? EzTimeRental has got you covered! Rest assured, if a customer’s booking is set to “rescheduled” as per their request, an email will promptly be sent to notify them.

Booking reminders

One day before the booking date the system will automatically send an email notification to the customer reminding them that they have a delivery tomorrow.

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Booking cancellation

Booking cancellation is made easy with EzTimeRental. If you need to cancel a booking, our system will promptly send an email to the customer, notifying them that their booking has been “Cancelled.” Remember to process any owed refunds.

Deposit email

Deposit notifications are sent for each booking financial transaction, be it credit card, cash, or check. At EzTimeRental, we ensure that our customers receive these notifications promptly for their own records. This feature becomes particularly valuable when allowing customers to make partial payments, enhancing their overall experience. 

Partial refunds

At EzTimeRental, we ensure a hassle-free experience for our customers when it comes to partial refunds. Our system effortlessly detects the payment status and promptly sends a tailored email notification exclusively for partial refunds.

Full refunds

At EzTimeRental, customers can rest assured knowing that they will receive prompt email notifications for full refunds. Our efficient system automatically detects the payment status and sends out specific notifications for these refunds.

Booking followup

Show your customers that you care. Within 2 to 3 days after their completed booking, EzTimeRental will send a thoughtful follow-up email on your behalf to ensure their satisfaction.

Past booking reminders

At EzTimeRental, we value the loyalty of our customers. That’s why, 11 months after their initial booking, we reach out to remind them about their past experience and inquire if they would like to continue using your services for this year’s bookings. By engaging with them personally, we aim to foster long-term relationships and make their next booking experience even better.